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Frequently Asked Questions (FAQ)

Our teas are sourced exclusively from Uji, Kyoto, Japan’s most renowned tea-growing region. Over several visits to Uji, we have built strong, lasting relationships with carefully selected suppliers, chosen after multiple rounds of rigorous selection to ensure only the highest-quality leaves make it to our collection. As a tea seller, we focus on delivering authentic Japanese tea experiences. Each product reflects centuries of tradition, delivering unmatched purity, authenticity, and a naturally balanced experience supported by L-theanine for calm focus.

Yes. AiCha works directly with certified producers and tea masters in Uji, Japan. All our teas are genuine Japanese teas with no additives or blends.

Yes. Our emerald matcha and roasted hōjicha powders are excellent for culinary use, including lattes, desserts, smoothies, and premium baking recipes.

Yes. We offer fast and reliable delivery across the UAE. International shipping options are also available and will appear at checkout based on your destination.

You can reach us anytime through our Contact page or email us at [cha@myaicha.com] for assistance, wholesale opportunities, or brand collaborations.